Shipping Policy
Section 1 – Shipping Areas
We ship to all 50 US states, including Alaska and Hawaii, as well as US territories like Puerto Rico. Shipping times and costs may vary by location.
Section 2 – Shipping Options
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Standard Shipping: 3 – 7 business days. Free for orders $50 or more; $8 fee for orders under $50.
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Expedited Shipping: 2 – 3 business days. Cost: $15 per order.
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Overnight Shipping: 1 business day. Cost: $25 per order. Cut-off time is 12:00 PM EST for same-day shipping.
Section 3 – Order Handling
Orders process within 1 – 2 business days (Mon – Fri, excluding holidays). Custom items may take longer. You’ll get an order confirmation email when you place an order, and a shipping email with a tracking number once it ships.
Section 4 – Package Tracking
Use the tracking number in your shipping email to check your package’s status on the carrier’s website.
Section 5 – Delays & Problems
If your package is late due to bad weather or carrier issues, contact us at [email protected]. For lost or damaged packages, let us know within 5 business days of the expected delivery date. We’ll work to resolve the issue.
Section 6 – Policy Updates
We may change this policy. Check our website for updates. Using our shipping service after changes means you accept the new terms.
Section 7 – Contact Us
Need help? Email [email protected].